WHAT IF I NEED MORE HELP?
Have a question about an order you placed? Need further details about one of our amazing products? Trying to initiate a return or exchange?
We Can Help!Send a detailed email to customerservice @ animalworld.com
Include your full name, billing address and/or phone number, order number, and a brief summary of your question or issue. We will respond to your message within 1 business day.
Monday - Friday, 10am - 5pm EST, excluding holidays
Looking for a specific product or animal, and can't find it on our website?
Click here to send us a message. We have nearly 1 million products waiting to delight you from our Westbrook, CT warehouse, but there's always room for more!
We look forward to assisting you!